2014 CM Standards and Guidelines (epub)

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2014 Case Management Standards and Guidelines
Effective for surveys with a start date of July 1, 2014 to June 30, 2017.

This Case Management publication outlines standards and features explanations and examples of how to meet the standards, scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

2014 CM Standards and Guidelines (epub).