2014 DM Standards and Guidelines (hard copy)

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2014 Disease Management Standards and Guidelines
Effective for surveys with a start date of July 1, 2014 - June 30, 2016.

This publication outlines standards and features explanations and examples of how to meet the standards, scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool.

Please order carefully! A processing fee of 15% of the total returned items will be charged for all returns, exchanges and credits. For assistance in ordering, contact NCQA Customer Support at (888) 275-7585.