2017 UM/CR Standards and Guidelines (epub)

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2017 Standards and Guidelines for Certification in Utilization Management and Credentialing
Effective for surveys with a start date of July 1, 2017 - June 30, 2018.

This publication outlines standards and features explanations and examples of how to meet the standards, certification scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary if purchasing the Survey Tool.

Epubs protected Microsoft Word and Excel documents that are easily downloaded via the web. NOTE: epubs are non-refundable! Please review the detailed description to ensure that you are ordering the publication that will most meet your needs. For additional epub licenses or assistance in ordering, contact NCQA Customer Support at (888) 275-7585.