Case Management (CM) and Long-Term Services and Supports (LTSS)

NCQA Case Management Accreditation addresses delivery of case management services, not just the organization’s internal processes. Case management is a vital part of the health care delivery system. It’s a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet comprehensive medical, behavioral and social needs of patients and their families while promoting quality, cost-effective outcomes.

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  1. 2024 Case Management for Long-Term Services and Supports Survey Tool (web-based)
    2024 Case Management for Long-Term Services and Supports Survey Tool (web-based)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2024 ONWARD
    As low as $1,125.00
  2. 2020 Case Management for Long-Term Services and Supports Survey Tool (web-based)
    2020 Case Management for Long-Term Services and Supports Survey Tool (web-based)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2020 - JUNE 30, 2024
    As low as $1,125.00
  3. 2020 Case Management for Long-Term Services and Supports File Review Access (web-based)
    2020 Case Management for Long-Term Services and Supports File Review Access (web-based)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2020 ONWARD
    As low as $260.00
  4. 2020 CM Survey Tool (web-based)
    2020 CM Survey Tool (web-based)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2020 ONWARD
    As low as $1,125.00
  5. 2024 Case Management for Long-Term Services and Supports Standards and Guidelines (epub)
    2024 Case Management for Long-Term Services and Supports Standards and Guidelines (epub)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2024 ONWARD
    As low as $340.00
  6. 2020 CM Standards and Guidelines (epub)
    2020 CM Standards and Guidelines (epub)
    EFFECTIVE FOR SURVEYS WITH A START DATE OF JULY 1, 2020 ONWARD
    As low as $340.00
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