2021 HP Standards and Guidelines (web-based)

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2021 Standards and Guidelines for the Accreditation of Health Plans
Effective for surveys with a start date of July 1, 2021 - June 30, 2022.

This publication features in-depth explanations and examples of how to meet the standards, accreditation scoring guidelines and points, accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included.

This publication is a web-based format. It is also available separately in a downloadable epublication format.  Explore NCQA's publication formats on the Product & Publication Formats page.