2014-15 Health Plan Rankings in Excel (For Internal Use Only by Customer)



This License Agreement, along with all materials referenced herein (“Agreement”), is a legal agreement between the Licensee and the National Committee for Quality Assurance (“NCQA”) to permit Licensee, through its Licensed Users, to access and use, subject to the terms of this Agreement, NCQA’s Licensed Data identified in this Agreement and accompanying documentation provided electronically (the “Licensed Data”). “Licensee” means only the legal entity or organization whose authorized acceptance appears below as evidence of agreement to these terms. “Licensed Users” means the individuals who shall be eligible to access and use the Licensed Data on behalf of the Licensee as further described in Section 4 below.

Read this Agreement carefully before indicating acceptance at the end by clicking the “Accept” button. The individual accepting this Agreement on behalf of Licensee represents that by electronically signing this Agreement, the individual hereby binds the Licensee to the terms of this Agreement, and that such individual is an employee of Licensee and duly authorized to enter into and bind Licensee to the terms of this Agreement. If you do not agree to any of the terms of this Agreement, click the “Decline” button at the end of this Agreement and you will not be permitted to access and use the Licensed Data.

1. Licensed Data.
The Licensed Data is NCQA’s Health Plan Ratings, which includes each plan’s overall rating, composite, subcomposite and measure rating scores, and any updates thereto. The Licensed Data is updated annually. This Agreement does not include future versions of the Licensed Data. Licensee may need additional software to use the Licensed Data, and NCQA is not responsible for such additional software.
Licensee acknowledges that the health plans with data points included have submitted HEDIS® data to NCQA, have attested to the accuracy of the underlying data that informs the ratings and have signed a public reporting attestation authorizing publication of the ratings (health plans without any data points included have not submitted HEDIS data to NCQA, have not attested to the accuracy of the underlying data or have not signed a public reporting attestation). Following delivery of the Licensed Data, NCQA agrees to notify Licensee promptly upon discovery of any error(s) or omission(s) that may materially impair the dependability and use of the data within the Licensed Data, whether in whole or in part.

2. License Grant and Restrictions.
Subject to the terms of this Agreement, NCQA hereby grants Licensee and its Licensed Users a personal nonexclusive, nontransferable license to access and use the Licensed Data, or any portion thereof, in accordance with this Agreement, for purposes of quality improvement initiatives and data analysis, as more specifically described in 2(A) below (the “License”). Nothing in this Agreement grants to Licensee any rights to transfer the License to or use of the Licensed Data by or on behalf of any other person, entity, organization or association, including, without limitation, any parent, subsidiary, affiliate, shareholder, partner or member of Licensee. Except for authorized Licensed Users, each person, entity, organization or association, parent, subsidiary, affiliate or related entity is required to separately contract and register with NCQA to obtain and access the Licensed Data. Licensee shall abide by the following limitations and restrictions on the License:

(A) Licensed Data may be used by Licensee solely for internal reporting only. The Licensee is not permitted to publish the Licensed Data outside of Licensee or share the Licensed Data with the general public.

(B) Except as otherwise expressly permitted under this Agreement, Licensee may not itself or permit any third party to:

(1) delete or in any manner alter any copyright or trademark notices, disclaimers or other legends contained in the Licensed Data or appearing on any screens, documents or other materials obtained by Licensee through use of the Licensed Data;

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(3) decompile, disassemble, analyze or otherwise examine the Licensed Data for the purpose of reverse engineering (except to the extent this restriction is expressly prohibited by applicable law);

(4) provide service bureau facilities or commercial time-sharing services to any third party or supporting operations for any third party through the access and/or use of the Licensed Data;

(5) transmit the Licensed Data electronically or allow access to the Licensed Data over a network or a public computer-based information system that permits access to a greater number of users than licensed by Licensee;

(6) modify or prepare derivative works from the Licensed Data; or

(7) ship, transmit, transfer or export the Licensed Data or any portion thereof outside of the U.S.

(C) Licensee agrees to abide by all applicable local, state, national and international laws and regulations.

3. Licensed Data Updates.
Any updates, modifications, enhancements or new versions of the Licensed Data provided or made available to Licensee by NCQA shall be considered part of Licensed Data and subject to this Agreement. NCQA may, at any time and for any reason, elect to modify, discontinue, delete or restrict any aspect or feature of the Licensed Data without notice to Licensee or any liability to NCQA or any NCQA Party (as defined in Section 8); however, NCQA agrees to make commercially reasonable efforts to provide Licensee with prior notice of any such changes.

4. Registered and Licensed Users.
For Licensee to access and use the Licensed Data, Licensee shall register with NCQA and provide NCQA with an email address. An authorized Licensed User is an employee of Licensee that accesses and uses the Licensed Data under the License and solely on behalf of the Licensee (collectively referred to as the “Licensed Users”). Licensed Users may only use and access the Licensed Data for Licensee’s business purposes, pursuant to Section 2 above, and may not access or use the Licensed Data for any other purpose or for any other person or entity that is not the Licensee. Licensee is responsible and wholly liable for all acts or omissions committed by Licensed Users. The sharing, transferring or dissemination of the Licensed Data with unauthorized persons is a material breach of this Agreement and a violation of the License. For avoidance of doubt, employees and agents of Licensee’s parent, subsidiaries, affiliates, shareholders, partners or members, or any other person or entity are unauthorized users.

5. Fee.
Licensee shall pay the license fee (“Fee”) for accessing the Licensed Data. The Fee shall be determined at the time of registration and is nonrefundable upon delivery of the Licensed Data.

6. Ownership, Copyright and Disclosure.
Title to and full ownership of the Licensed Data and all intellectual property rights therein (including, but not limited to, all copyrights, patent rights, database rights, trade secret rights) belong to NCQA. This Agreement shall not be interpreted to grant Licensee any ownership right in the Licensed Data, or any modification or portion thereof. NCQA’s name and logo, and all other names, logos, icons, trademarks and/or service marks identifying NCQA and its programs, products and services, are proprietary trademarks of NCQA and any use not expressly provided for in this Agreement is strictly prohibited. Licensee must include the following statement when using the Licensed Data under the terms of this Agreement in any internal publication (no external publication or distribution of the Licensed Data, or any portion thereof, is permitted):
“The source for data contained herein is the NCQA Health Plan Ratings [Year–Year] and is used with the permission of the National Committee for Quality Assurance (“NCQA”). Any analysis, interpretation or conclusion based on the data is solely that of the authors, and NCQA specifically disclaims responsibility for any such analysis, interpretation or conclusion. NCQA holds a copyright in these materials and may rescind or alter these materials at any time. These materials may not be modified by anyone other than NCQA. Anyone desiring to use or reproduce the materials must obtain approval from NCQA and is subject to a license at the discretion of NCQA.”

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This Agreement does not grant to any party a license to use any trademark, trade name or logo of the other party, and each party recognizes that the trademarks, trade names and logos of the other party represent valuable assets of that party and that substantial recognition and goodwill are associated with such trademarks, trade names and logos. Each party hereby agrees that it shall not use or permit any third party to use, at any time, the other party’s trademarks, trade names or logos, except as expressly permitted by this Agreement.

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Except as otherwise expressly provided in this Agreement, (a) the Licensed Data is provided “as is” and, to the maximum extent permitted by applicable law, NCQA and its directors, officers, licensors, subcontractors and agents (“NCQA Parties”) disclaim all warranties of any kind, express or implied, regarding the Licensed Data or otherwise relating to this Agreement, including warranties of fitness for a particular purpose, merchantability, noninfringement and accuracy; (b) neither NCQA nor any NCQA party warrants that the Licensed Data is or will be accurate, complete, uninterrupted, without error or free of viruses, worms, other harmful components or other program limitations; (c) Licensee assumes the entire cost of all necessary servicing, repair or correction of problems caused by viruses or other harmful components, unless such errors or viruses are the direct result of NCQA’s gross negligence or willful misconduct; (d) each of NCQA and the NCQA Parties disclaim and make no warranties or representations as to the accuracy, quality, reliability, suitability, completeness, truthfulness, usefulness or effectiveness of the reports, data, scores, results or other information obtained, generated or otherwise received by Licensee from accessing and/or using the Licensed Data or otherwise resulting from this Agreement, and (e) use of the Licensed Data is entirely at Licensee’s own risk, and NCQA and each NCQA Party shall have no liability or responsibility therefor.

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The total liability of NCQA and the NCQA Parties in the aggregate to Licensee or any third party arising out of or in connection with this Agreement or the Licensed Data will be limited to the payments received from Licensee under this Agreement. NCQA and the NCQA Parties shall not be liable for direct, indirect, special, incidental, consequential or punitive damages of any type arising out of or in connection with this Agreement or the use of the Licensed Data, whether or not NCQA and the NCQA Parties have been advised of the possibility of such damages and whether based upon breach of contract or tort (including negligence). NCQA and the NCQA Parties shall have no liability for any damages resulting from use or interpretation of the Licensed Data, whether or not NCQA and the NCQA Parties have been advised of the possibility of such damages.

The limitations of damages and liabilities set forth in this Agreement are fundamental elements of the basis of the bargain between NCQA and Licensee, and the pricing for the license reflects such limitations. Because some states or jurisdictions do not allow the exclusion or limitation of liability for damages (such as consequential or incidental damages), or the exclusion of implied warranties and limitations on how long an implied warranty may last, the above limitations may not apply to Licensee.

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Each party acknowledges that a violation of Sections 2, 6 or 7 of this Agreement may cause irreparable harm to the other party for which no adequate remedy at law exists, and each party therefore agrees that, in addition to any other remedies available, the aggrieved party shall be entitled to seek injunctive relief to enforce the terms of Sections 2, 6 or 7. The prevailing party shall be entitled to recover all costs and expenses, including reasonable attorney’s fees incurred because of any such legal action.

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Licensee agrees to defend, indemnify and hold NCQA and NCQA Parties harmless from any losses, liabilities, damages, actions, claims or expenses (including reasonable attorneys’ fees and court costs) arising or resulting from Licensee’s breach of any term of this Agreement or caused by acts or omissions performed by Licensee.

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(A) Notices. All questions, comments or notices concerning this Agreement shall be submitted to NCQA by Licensee via email at my.NCQA.org or via mail at NCQA, Attention: Information Products, 1100 13th Street NW, Third Floor, Washington, DC 20005. All notices to be given to Licensee under this Agreement shall be submitted by NCQA via email at the account Licensee provided to NCQA, pursuant to Section 4.

(B) Acceptance. By marking the “Accept” checkbox on the referring Licensed Data page and providing NCQA with Licensee’s email address under Section 3, Licensee agrees and consents to (i) contract electronically with NCQA for the Licensed Data in accordance with this Agreement; (ii) receipt of electronic legal notices regarding this Agreement to the email account Licensee provided under Section 4 or upon accessing the Licensed Data; and (iii) that by clicking “Accept,” Licensee intends to be bound by this Agreement.

13. Term and Termination.
Licensee’s right to use the Licensed Data shall be effective from the date Licensee accepts this Agreement and shall terminate when Licensee ceases all access and use of the Licensed Data and provides NCQA with notice of such termination or as otherwise provided in this Agreement. NCQA may terminate this Agreement immediately if Licensee breaches a material term of this Agreement and fails to remedy that breach within 5 business days after notice from NCQA. Upon termination of this Agreement, all rights under this Agreement, including the License granted to Licensee, will cease and Licensee’s access to the Licensed Data may be disabled. Upon termination of this Agreement, Sections 6, 7, 8, 9, 10, 11, 13 and 14(C) of the Agreement, along with all payment obligations under this Agreement, shall survive such termination.

14. Miscellaneous.

(A) Modifications. This Agreement is the complete and exclusive statement of the agreement between Licensee and NCQA, and supersedes any proposal or prior agreement, oral or written, and any other communications between the parties relating to the subject matter of this Agreement. This Agreement may not be modified by Licensee except upon mutual agreement by the parties in writing and signed by an authorized representative of NCQA. NCQA reserves the right to change the terms of this Agreement at any time by providing Licensee with notice of such changes. Any use of the Licensed Data by Licensee after NCQA’s publication or email of any such changes shall constitute Licensee’s acceptance of the Agreement as modified. Preprinted or stamped terms or conditions in Licensee invoices, Purchase Orders or forms are void and invalid, and shall not modify, waive, condition or qualify any provision(s) of this Agreement.

(B) Severability. If any portion of this Agreement is determined by a court of competent jurisdiction or any appropriate legislature to be wholly or partially unenforceable, for any reason, such unenforceability shall not affect the balance hereof.

(C) Governing Law and General Provisions. This Agreement will be governed by the laws of the District of Columbia, excluding the application of its conflicts of laws rules. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If any part of this Agreement is found void and unenforceable, it will not affect the validity of the remainder of the Agreement, which shall remain valid and enforceable according to its terms. The words “and” as well as “or” shall be interchangeable to provide the broadest interpretation, and the word “including” shall mean “including without limitation” and “including, but not limited to,” to provide the broadest interpretation. The headings contained in this Agreement are for reference only and shall not affect the meaning or interpretation of this Agreement. NCQA’s failure to exercise or enforce any right or power under this Agreement shall not constitute a waiver of such right or power.

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This product is for internal use only. This year, NCQA is once again proud to offer the Rankings in a downloadable Excel format. NCQA's Health Insurance Plan Rankings 2014-2015 lists private, Medicare and Medicaid health insurance plans based on their combined HEDIS, CAHPS and NCQA Accreditation standards scores. NCQA's Health Insurance Plan Rankings 2014-2015 uses the same core methodology as in previous years, with minor changes to the measures used, as occur every year.