2020 HP Standards and Guidelines (web-based)

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2020 Standards and Guidelines for the Accreditation of Health Plans
Effective for surveys with a start date of July 1, 2020 - June 30, 2021.

Note: Customers who preorder the 2020 HP Survey Tool (anticipated release in March 2020) will receive immediate access to the 2020 HP Standards and Guidelines (web-based) publication. A separate purchase of the Standards and Guidelines is not necessary if purchasing the Survey Tool. 

This publication features in-depth explanations and examples of how to meet the standards, accreditation scoring guidelines and points, accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included.

The entirety of the 2020 HP Medicare Advantage Deeming Module content is also incorporated in this Standards and Guidelines publication.

This publication is a web-based format. It is also available separately in a downloadable epublication format.  Explore NCQA's publication formats on the Product & Publication Formats page.