Volume 1 is an indispensable reference that will help you understand the science of health care quality measurement. The Narrative gives a background on what is in HEDIS and an explanation of why the measures are important to consumers, purchasers and health plans. The Narrative also features user-friendly descriptions of each performance measure, plus valuable guidance on interpreting and using HEDIS data.
Please order carefully! A processing fee of 15% of the total returned items will be charged for all returns, exchanges and credits. For assistance in ordering, contact NCQA Customer Support at (888) 275-7585.