Note: NCQA has updated the naming convention of HEDIS publications to refer to the measurement year (MY) for HEDIS measures. This publication covers two measurement years: 2020 and 2021. Read more about the HEDIS schedule change here.
Volume 1 is an indispensable reference that will help you understand the science of health care quality measurement. The Narrative gives a background on what is in HEDIS and an explanation of why the measures are important to consumers, purchasers and health plans. The Narrative also features user-friendly descriptions of each performance measure, plus valuable guidance on interpreting and using HEDIS data.
Epubs are protected Microsoft Word and Excel documents that are easily downloaded via the web. NOTE: epubs are non-refundable! Please review the detailed description to ensure that you are ordering the publication that will most meet your needs. For additional epub licenses or assistance in ordering, contact NCQA Customer Support at (888) 275-7585.
HEDIS (The Healthcare Effectiveness Data and Information Set) is the gold standard in health care performance measurement, used by more than 90 percent of the nation's health plans and many leading employers and regulators. HEDIS is a set of standardized measures that specifies how organizations collect, audit and report performance information across the most pressing clinical areas, as well as important dimensions of customer satisfaction and patient experience.