The State of Health Care Quality Report 2014 (epub)
NCQA produces The State of Health Care Quality Report every year to focus on key quality issues the United States faces and to drive improvement in the delivery of evidence-based medicine. This report documents performance trends over time, tracks variation in care and recommends quality improvements. Thousands of consumers, health insurance executives, benefits managers, policy makers, academics, consultants and journalists read this report. More than 1,000 health plans voluntarily disclose the clinical quality, customer experience and resource use data that are the report's foundation. All data are rigorously audited. Consumer experience information is independently collected and verified. The State of Health Care Quality Report 2014 summarizes HEDIS results from calendar year 2013, collected from a record 814 HMOs and 353 PPOs.